1.  How can I place an order with Goddess Exclusive?

    To place an order, kindly visit our official website at www.goddessexclusive.com. Navigate through our curated collections, select your desired dress, and follow the streamlined checkout process for a seamless shopping experience.

  2.  What countries does Goddess Exclusive ship to?

    Goddess Exclusive proudly extends its international shipping services, reaching clients across various countries globally.
  3. What is the typical duration for crafting a dress at Goddess Exclusive?

    The duration for crafting a dress at Goddess Exclusive varies depending on the complexity of the design. On average, the process takes approximately 2 to 3 weeks. For the precise delivery time, please refer to the product descriptions, as they provide accurate information for each item.

  4. How can I track the status of my order?

    Upon shipment, a confirmation email containing a tracking number will be sent to you. Utilize this tracking number to monitor the real-time progress of your delivery. If you have any concerns or need further assistance, feel free to contact our customer support team at info@goddess-exclusive.com.

  5. Is it possible to modify or cancel an order after confirmation?

    Due to our commitment to swift order processing, modifications or cancellations may not be feasible once an order is confirmed. We advise thorough review before finalizing your purchase.

  6.  Are dress alterations offered by Goddess Exclusive?

    While our dresses are meticulously crafted, minor alterations may be required for an impeccable fit. We recommend consulting with a local tailor for any necessary adjustments.

  7. What distinguishes Goddess Exclusive dresses from others?

    Goddess Exclusive dresses stand out due to their exclusive, handmade designs and employment of luxurious materials. Each dress is meticulously crafted, ensuring a singular and sophisticated appearance.

  8. How will I be notified if my return request is approved?

    After you contact us, we will send you a confirmation email informing you whether your return request has been approved or not. The email will also outline the refunding process.

  9. What are the conditions for returning a dress?

    The returned item must be in perfect condition (as new). While trying the dress on is acceptable, avoid stretching it or causing any dirty marks. We only accept products in their original condition and require the original invoice for processing. For additional inquiries, please refer to our comprehensive refund policy available at Refund Policy.

  10. Do you offer custom-made dresses with client requests and personalizations?

    We can create a custom-made design tailored to your preferences. Our process involves creating a sketch based on your requests, and we maintain continuous communication throughout the dress-making journey. While we take pride in our own unique designs, we understand the value of personalization. We always recommend and suggest to the client fabrics and products we will use to fulfill the requirements of the customized dress. It's important to note that, given the individual nature of custom-made dresses, we cannot guarantee an exact outcome compared to our original designs. As a result, custom-made dresses are non-refundable once the process is initiated. If you are confident in your preferences and wish to proceed with a custom-made dress, rest assured that our team will work closely with you to bring your vision to life.

  11. What payment methods are accepted by Goddess Exclusive?

    At Goddess Exclusive, we offer a range of convenient payment methods to enhance your shopping experience. In addition to accepting all major credit cards like Visa, MasterCard, American Express, Discover, and more, we also provide the flexibility of SHOP PAY & SHOP PAY INSTALLMENTS, PayPal, and Google Pay.